Blind Spots: How to See What You Cannot See About Yourself
The Paradox of Self-Knowledge
Self-awareness research consistently shows a weak correlation between how self-aware people believe they are and how self-aware they actually are, as assessed by external observers. The people most confident in their self-knowledge are often those with the most significant blind spots -- because the blind spot is, by definition, invisible to its owner.
What Creates Blind Spots
- Motivated cognition: we process information that confirms favourable self-views more readily than disconfirming information
- Habituation: behaviours we have performed for years become invisible to us -- we stop seeing them as choices and start seeing them as just how things are
- Social feedback gaps: most people do not tell others what they actually think, especially about sensitive personal characteristics
Strategies for Reducing Blind Spots
360-degree feedback: structured feedback from multiple people in different roles (manager, peer, direct report, friend, partner) reveals patterns that self-assessment misses.
Behaviour tracking: recording actual behaviour -- time use, communication patterns, decision outcomes -- creates an objective record that is harder to rationalise than memory.
Asking better questions: "what do I do that makes your work harder?" produces more useful information than "what do you think of my management style?"
Finding the irritants: qualities that consistently irritate you in others are often projected versions of traits you have not acknowledged in yourself (not universally, but often enough to examine).
Seeing What You Cannot See in Practice
The goal is not a comprehensive view of all your blind spots -- that is not achievable. The goal is a practice of regularly seeking feedback that you cannot generate yourself, from people who will give it honestly.